Last week I wrote in the Voice of San Diego about some ways MTS could improve transit by focusing on customer service. This week I had an opportunity to experience another service outage, but it was handled much differently (and better) than previous outages.
On the way into downtown on the Orange Line, it was announced over the train’s speaker system that a south bound Blue Line trolley hand broken down on the tracks somewhere between America Plaza and the City College station. Consequently, they said, the Orange line would proceed as it normally does to Santa Fe Depot, but would be rerouted to the 12th & Imperial station via the Green Line tracks for the first part of its east bound trip, thus not providing service to its typical downtown stops.
The trolley operator took the time to explain what was happening, why, and what the impact would be on riders. This is exactly the kind of communication and information that passengers appreciate. Kudos to the MTS operations team for handling this outage and clearly communicating about it to riders. I’m sure I am not the only one who was made to feel like a valued customer that morning.
Circulate San Diego has just released our new report on implementing SB 743. Read the entire report here.
In 2013, California adopted SB 743, a landmark transportation impact law that holds the promise to rethink how transportation and communities are shaped. The Complete Streets Task Force, composed of Circulate San Diego, American Planning Association (APA)-San Diego Chapter, Institute of Transportation Engineers (ITE)-San Diego Section, and others, offer this new report [PDF] for consideration.
Last night Circulate San Diego launched its #PlanDiego initiative with a rooftop party. #PlanDiego is a region-wide initiative to make planning and land use smarter, more inclusive, and fun!, During the launch party Circulate San Diego released its brand new report Smart Mobility for Smart Growth which focuses on the implementation of SB 743.
The launch was a success and attendees were treated to food, beverage, #PlanDiego land-use conversations, and of course a terrific view of downtown.
Circulate San Diego will be releasing a series of position papers, hosting panel discussions, and organizing community events to elevate the discussion of planning and land use throughout the San Diego region.
Visit the #PlanDiego page to learn more and stay tuned for future reports
In 2013, California adopted SB 743, a landmark transportation impact law that holds the promise to rethink how transportation and communities are shaped.
Prior to SB 743, transportation analyses for development projects under the California Environmental Quality Act (CEQA) relied on a metric called “Level of Service” (LOS), which measures the duration of expected vehicle delay. To minimize LOS impacts, projects were incentivized to build more car-related infrastructure, which in turn encourages more driving and higher greenhouse gas emissions.Read more
Media Advisory: David Alvarez and Lorie Zapf join Circulate San Diego to ask for MTS to Fix its Compass Card
FOR IMMEDIATE RELEASE:
MEDIA ADVISORY: David Alvarez and Lorie Zapf join Circulate San Diego to ask for MTS to Fix its Compass Card
MTS Board Members David Alvarez and Lorie Zapf will join transit advocacy organization Circulate San Diego for a press conference to call on MTS to fix the compass card, to protect customer data, and to make the system easier and safer for customers to access. Alvarez and Zapf also released this letter to MTS detailing safety concerns and customer access issues.
KPBS recently reported that the MTS Compass Card, the fare-card for the region’s transit system, is not PCI compliant, leaving customers vulnerable to credit card fraud.
The Compass Card system is also very unusual for a large metropolitan transit agency, because it does not allow customers to use “stored value,” a functionality to load funds on a card, to be drawn down whenever needed.
WHEN: 1 PM, Tuesday, March 8, 2016
WHERE: At the corner of 2nd Ave and C Street, next to the City Hall Transit Station.
WHAT: MTS Board members calling on MTS to fix the Compass Card
WHO: Circulate San Diego, MTS Board Members David Alvarez and Lorie Zapf
The Climate Benefits for California Map is a searchable online mapping tool that portrays how California's climate program is improving people's lives. The mapping tool was developed by TransForm to present the benefits of investing in innovative, integrated solutions to climate change. Climate Benefits for California has begun sharing stories from people who are touched by sustainable investments.Read more
Circulate San Diego wrote a letter to San Diego City Councilmembers, commending them for their unanimous support of the Vision Zero Resolution in October 2015. Circulate asks for the Councilmember's continued support of Vision Zero by prioritizing funding for biking and walking infrastructure improvements along Vision Zero corridors, specifically those projects outlined in a variety of adopted plans, in order to ameliorate traffic fatalities.
There is an urgent need to take action. Data collected by the San Diego Police Department indicates almost 200 people were seriously injured or killed in traffic crashes last year, with a 17% increase over 2014 in the number of crashes resulting in death. Further, there was a 42% increase in the number of pedestrians seriously injured in crashes.
Circulate SD and its partners are pleased to see work underway to reach zero traffic deaths in San Diego by 2025. This work includes:
- A multi-disciplinary Vision Zero Task Force will kick off its first meeting in January for the purpose of creating a 1-year multi-faceted strategy to help the City reach the goal of zero deaths. We hope to have a plan drafted by end March. This plan will be created around the framework of Engineering safe streets, Education, and Enforcement.
- The City’s Transportation and Stormwater Department has convened a Working Group to develop safe street design recommendations for one of the most dangerous ½ mile section of University Avenue. The Working Group involves city staff and community representatives. This is a highly effective model and we would favor this approach for other corridors moving forward.
Circulate urges the City to also prioritize Vision Zero requests based on crash data and location in an underserved community. We also hope to discuss these as part of the Task Force.
#PlanDiego Launch, La Mesa Urban Trails, Policy Letter, Walk to Work Day, Creative Placemaking Guide, Uptown Planners Board Election
Launch Party for #PlanDiego
You are cordially invited to join Circulate San Diego to celebrate our 2nd anniversary with the launch of #PlanDiego.
Great cities don’t just happen, they’re planned. On March 10, 2016 we are launching #PlanDiego, a region-wide initiative to make planning and land use smarter, more inclusive, and fun! Circulate San Diego will be releasing a series of position papers, hosting panel discussions, and organizing community events to elevate the discussion of planning and land use throughout the San Diego region over the coming year.
Wine and refreshments will be served.
Our launch event will be on the evening of March 10, 2016, at a rooftop open-house at the Circulate San Diego downtown office, 1111 6th Ave., 92101.
For sponsorship opportunities, contact Jim Stone, firstname.lastname@example.org.
Circulate San Diego joined with a number of transportation advocacy organizations from around California to sign onto a support letter for AB 1360, which seeks to accelerate the diffusion of new, high-occupancy shared mobility options for Transportation Network Companies (“TNCs”) like Lyft and Uber. AB 1360 will give TNCs the ability to charge individual fares for unrelated passengers sharing a ride in a single vehicle.
To view the joint letter, download the PDF version here: [PDF]
Late Tuesday afternoon, the La Mesa City Council unanimously approved its “Urban Trails Mobility Action Plan,” the next step in developing a comprehensive urban trails network along its streets.
The plan was the final product of a multi-year Caltrans grant, and Circulate San Diego was instrumental in conducting a robust public outreach process designed to not only conduct traditional community engagement exercises, but to supplement these activities with a community walking group of over 400 residents.Read more